accessibility ACCESSIBILITY

Appointment

The first step towards a beautiful, healthy smile is to schedule an appointment. Please contact our office by phone or complete an online appointment request.

Patient Forms

If you are a new patient to our office, please visit our Patient Forms page to download our new patient bundle with forms that will need to be filled out when you arrive at our office. Printing them, filling them out and bringing them with you will allow us to attend to your medical needs more quickly than completing them on your arrival. Thank you and please contact our office if you have any questions at all.

Financial Policy

If you have dental insurance, you will be asked to pay an estimated co-payment depending on your coverage.  If your insurance pays more than estimated, we will send you a refund.  If not and a balance remains after your insurance payment is received, we will send you a statement due upon receipt.  If we do not receive your payment within 14 days, the account will be turned over to a collection agency or small claims court.  You are solely responsible for your account, not your insurance company.

If treatment can be completed in one visit, please be prepared to pay your estimated co-payment at this initial visit.  Once the insurance payment is received, any remaining balance is your responsibility and is due immediately.  Debit or Credit card payments can be made be phone.

Please be aware of your insurance coverage and limitations.  We will do our best to help you to understand your particular insurance coverage.  As a courtesy, we will bill your insurance carrier for you.  Please be sure to provide us with the correct insurance information.  If we are provided with the incorrect insurance information, you will be required to pay your balance in full.  If your insurance company has not paid within 60 days of the completion of treatment, you will be required to pay your balance in full.

If you do not have dental insurance, payment is due in full at the time of completion of treatment.

We accept cash, checks, and the following credit cards:  Visa, Mastercard, Discover and American Express.

If a payment plan is needed, we can assist you with applying for Care Credit or Citi Financial, which are third party credit companies that specialize in dental care payment plans.

Quoted fees are guaranteed for six (6) months.

If treatment is initiated but not completed at the initial appointment, you may choose to pay your balance in full or you may pay one half the quoted fee at the initial appointment and the second half at the time of completion.

“UCR” is a term used by insurance companies to describe the amount that they are willing to pay for a particular procedure.  This “UCR” has no relationship to the fee charged by your endodontist.  These UCR fees are often arbitrarily low and do not represent the true specialty fees in our area.  Some specialists may charge a higher fee than our office for a particular procedure, while some may charge a lower fee.  It is your responsibility to accept and consent to our fees before treatment.  We do not adjust our fees once treatment is completed.


Dental Insurance

We will do our best to help you to understand how dental insurance works and how to make it work the best for you.  The contract that you or your employer has with your insurance carrier defines your dental benefits.

“UCR” is a term used by insurance companies to describe the amount that they are willing to pay for a particular procedure.  This “UCR” has no relationship to the fee charged by your endodontist.  Your payment portion will vary according the UCR of your particular plan, your maximum allowable benefit and other factors.  Ultimately, however, the patient portion is not known until the insurance check has been received by our office.

You will receive an “EOB”, or explanation of benefits, which contains a lot of information that will be useful to you, including the amount that your particular insurance plan is willing to pay and charges that are NOT covered by your plan.  Your EOB will include: the UCR, the copayment amount (patient portion), remaining benefits, deductible and benefit paid.

Our office “participates” with several insurance providers.  What this means is that we are willing to accept or “take” the payment offered by the insurance company as payment in full, even though this is often times significantly less than the amount that we would normally charge for a procedure.  The dental insurances that we participate with are as follows:

Delta Dental (Premier and PPO), MetLife,  Dentemax,  Aetna,  Guardian and Cigna.

We will do our best to answer and any all insurance questions that you may have.  Please keep in mind that there are many insurance plans available and you and/or your employer choose your plan and your benefits.  If you believe that your benefits are inadequate, you may want to discuss this matter with your plan administrator and explore other options.

Educational Dental Videos

Because we are committed to improving the oral healthcare knowledge of our patients, we are providing the following selection of dental videos which we hope you will find interesting and informative. We have grouped the videos into various categories to provide quick access to the topics of greatest interest to you.

Click Here to watch our series of educational dental videos!

Frequently Asked Questions

Click Here to view some of the most frequently asked questions patients have about dentistry and oral health issues.

Interesting Dental Websites

In addition to our own website, there are other sites on the Web that provide interesting and helpful dental information. Because we are committed to improving the oral healthcare knowledge of our patients, we provide a selection of links to other sites you might find interesting and informative. To view these visit our Links Page or Click Here